PRIVACY POLICY
-
1. Introduction
Welcome to First Alert, a mobile application developed by First Responders Technology Limited (hereinafter referred to as "we," "our," or "us"). We are dedicated to protecting your privacy and providing you with transparency about how we collect, use, and safeguard your personal information. This Privacy Policy applies exclusively to the First Alert mobile application (hereinafter referred to as the "App") and our official website [www.getfirstalert.com] (hereinafter collectively referred to as the "Service"). This policy outlines our practices concerning information that identifies an individual user or could be used to contact or locate them (hereinafter referred to as "Personal Information").
-
2. Personal Information We Collect
-
2.1 Information Provided by You
The App may request and collect the following Personal Information through online forms and interactions with the Service:
- Name: Your full name.
- Mailing Address: Your physical mailing address.
- Credit Card Information: In case of premium services, your credit card details.
- Email Address: Your email address for communication and account-related notifications.
-
3. Purpose of Collecting Personal Information
-
3.1 Service Delivery
We collect your Personal Information to effectively deliver the First Alert service to you. This includes processing payments (if applicable), providing customer support, and sending relevant notifications.
-
4. Non-Personal Information We Collect
-
4.1 Usage Data
In addition to Personal Information, we may automatically collect non-personal information such as:
- Browser Type: Information about the web browser used to access the Service.
- Operation System: Information about the device operating system
- URL Address: The URLs of websites visited through the App
-
5. Purpose of Collecting Non-Personal Information
-
5.1 User Behaviior Analysis
We collect non-personal information to analyze user behavior within the App. This analysis helps us understand how users navigate the App, allowing us to make informed decisions regarding updates and improvements to meet user needs.
-
6. Protection of Personal Information
-
6.1 Security Measures
We employ robust information security tools to protect your Personal Information. However, it's important to note that no security measures are foolproof. Your use of the App and the Service is at your own risk.
-
7. Third-Party access of Personal Information
-
7.1 Contractors and Legal Disclosures
We may share your Personal Information with certain independent contractors who assist us in maintaining the App. These contractors are bound by agreements requiring them to protect Personal Information using procedures reasonably equivalent to ours. We may also disclose Personal Information to legal authorities, attorneys, collection agencies, or as required by law to address privacy violations, illegal behavior, or to prevent imminent harm.
-
8. Accessing and Modifying Your Personal Information
-
8.1 User Rights
If you wish to access, modify, or delete your Personal Information stored on our servers, please contact us at [Insert Contact Information].
-
9. Amendments to this Privacy Policy
-
9.1 Policy Updates
We reserve the right to amend this Privacy Policy at any time. Updates will be posted within the App, and the new version will become effective immediately upon posting.
-
10. Retention Period
-
10.1 Data Retention
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
-
11. Your Consent
-
11.1 Data Processing Consent
By using the Application, you consent to our processing of your information as set forth in this Privacy Policy. The term "Processing" includes but is not limited to collecting, storing, deleting, using, combining, and disclosing information.
-
12. Contact Information
-
12.1 Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us via email at wecare@getfirstalert.com or write to us at the following mailing address:First Responders Technology Limited 22B Old Hope Road, Kingston 5, Jamaica, WI
-
13. Last Amendment
-
13.1 Revision Date
This Privacy Policy was last amended on October 14, 2023.